Urgent Concern: Delivery Driver Taking Photo of My House (Order ***)

Dear Checkers Sixty60 Support Team,

I am writing to raise a serious concern regarding the delivery I received today from your Montana, Pretoria branch. The delivery driver took a photo of my house, stating that it was part of the delivery procedure. This left me feeling scared and uncomfortable, as I frequently receive deliveries from Sixty60 and have never experienced this before.

Following the incident, I called your support line at ***, and the consultant informed me that the matter has been escalated to the store controller and will be addressed with the delivery manager. However, I was also told that I would not receive any feedback or outcome regarding this issue, which is quite concerning.

For reference, the driver’s contact number (as shown on Truecaller) is ***, identified as Whitty Moima. This delivery was linked to my Sixty60 invoice for order number ***.

I kindly request that this matter be investigated urgently and that I receive confirmation of whether taking photos of customers’ homes is indeed part of your official delivery process. I would appreciate reassurance that appropriate steps will be taken to ensure customer privacy and safety in the future.

Thank you for your attention to this matter. I look forward to your prompt response.