Unjust Account Lock and Poor Service

I'm extremely disappointed with the service I've received. My account has been locked on the grounds that I've "claimed too many returned products"—a situation that could have been avoided had the deliveries been handled with proper care in the first place. I have always followed the correct process, including providing photographs and expiration dates when requested.

There was no prior warning, no phone call, and no transparency in terms of policy—there is no clear small print to justify this decision. Now, not only am I unable to place orders, but I also cannot access the funds in my wallet or have them transferred to my bank account. It’s disheartening to be treated as if I'm being *****ulent, when all I've done is hold the company accountable for the quality of their deliveries. I will NEVER buy from Checkers again!