Unhappy customer

Dear Checkers Sixty60 Team, I hope this message finds you well. I am writing to express my ongoing frustration with the service I have received from Checkers Sixty60. On [04/01/2026], I placed an order at 16:30 for dinner for my children. However, I received a notification at 17:30 informing me that my order had been canceled. This caused significant inconvenience as I had planned the meal for my kids, and we were left without dinner. Additionally, I have experienced repeated issues with incorrect or spoiled items in the past. Each time, I face bank charges due to refunds and adjustments, which further adds to my frustration. I kindly request that you look into this matter urgently and provide a resolution. I believe that consistent service is crucial, and I hope we can avoid these issues moving forward. Thank you for your attention to this matter. I look forward to your prompt response.