Title: Sixty60 – 10 Days and Still No Refund! Supervisor Ignoring Calls

Title: Sixty60 – 10 Days and Still No Refund! Supervisor Ignoring Calls

Review:

I am extremely disappointed with the poor service received from Sixty60. I cancelled an order over 10 days ago, yet no refund has been received to date.

Despite following up multiple times:

I left three messages for Supervisor Mr E. Bezuidenhout, yet he has not had the courtesy to return any of my calls.

I also contacted Kanyiswa on several occasions, but she continues to avoid taking accountability, giving me the runaround every time.

To make matters worse, my bank has confirmed that there are no pending transactions or funds awaiting clearance. So clearly, no refund has been processed from Sixty60's side.

This level of disregard for customers is unacceptable. I demand an immediate response and my refund to be processed without any further delay.

Order Number: *** and *** Date of Cancellation: 2025-06-11 ***

This is unacceptable and borders on misrepresentation. Customers should not have to chase after money that is rightfully theirs. False promises around refunds are not just ********* but they erode trust.

Proof of refund was requested however this also fell on deaf ears.