Terrible service amd expectations management

This isn9ne of the worst services I have ever received, my order is late by almost an hour, no notification to advise and I have had to call them only to be told I can cancel the order and get a refund in 5 working days or get store credit. This is really awful as I placed the order in time so I can get the stuff before 2pm butn i am still sitting here writing this review without having received my order. Just WOW yhoooo!!!!