Sixty60 – Why change something that worked perfectly?

I’ve been using the Checkers Sixty60 app for over a year now, and even though they don’t deliver directly to my home (we live on a plot), I always made it work. I’d leave clear delivery notes asking them to meet me at a spot across from the SPCA, just a short distance away. The drivers would WhatsApp me when they left the store, and I’d meet them there. Simple, efficient—and it worked!

Suddenly, yesterday, I tried placing an order as usual, and the app insisted I add a delivery address (even though I’ve ordered like this for over a year). After adding the address, I was told the area is “not covered yet.” What the hell? It’s beyond frustrating when something that worked perfectly is now broken without explanation. I rely on this service, and it feels like loyal customers are being cut off for no good reason.

Please fix this—or at the very least, give us a proper explanation.