1 reviews | Active since May 2018
Sixty60 is a nightmare. Don't disturb your peace by using Sixty60.
I ordered on the sixty60 App and was tracking my order for delivery in ten minutes. The driver didn't get on the road as I was tracking him and 25+ minutes later I get a notification that my order was cancelled and the reason stated what customer not available. I called the sixty60 help line to find out what is happening, because the driver didnt come for delivery and I was not even contacted for gate access code and the headoffice also told me that the store name is Mall@55 in Centurion. I went to the store and they told me they cant help with my goods (That I paid for),and I will not be getting those goods unless I pay again and the headoffice will refund me after a couple of days. So I have to double pay for the goods. The store called the contractor who is responsible for the sixty60 drivers and he didnt even listen to me, dismissed anything I had to say and covered for the driver and did not take any responsibility for his driver. The sixty60 contactor will never assume responsibility for the drivers because its his bread and butter. I was told my a rep in the store that it has come to his attention that the drivers at Mall@55 do not deliver in some place as they pick and choose. So unfortunately if you are not the chosen one , you will receive a notification that customer not available, even when they didn't come to your place or even worse get on the road to your place. Another worse thing is the head-office will only refund you in 3-5 days. If you don't want to disturb your peace, do not use sixty60.
