Sixty60 is a ****

I placed an order on 27/01/2025 at 17:30 to be delivered at the same address they have been delivering to for over a year, about 50 minutes after the order was placed, the driver cancels the order due to "address not being found". I wasn't contacted to confirm the address nor were my funds reversed back to my account because of this glitch, I drove to the Checkers outlet to collect my order, I was told the driver picked the order and drove out and turned back without delivering and cancelled the order. The shop staff were very helpful we contacted the sixty60 team, they were rude, they didn't want to take accountability , in the end I was told I can't take my groceries and that I would have to wait for them to return and refund which has a turn around time of 48 hours. I will never use Sixty60 and want my refund back.