Poor service

1. App does not let you pin exact address, but only enter the address, so if Google maps does not have your address you're *****ed and you have to direct drivers who often cannot really speak English. 2. They advise that they cannot refund delivery fees and you have to act like a Karen to get your delivery fee refunded if you have to reorder a missing item. 3. The fact the when they refund you the product they refund you for how much you paid for it not the value of the item. So if you paid for a deal item you have to be inconvenienced twice. Once for the reordering and waiting and a second time for the extra cost. 4. The products aren't checked for quality. Received expired, rotten or damaged items before. 5. Website is painfully slow. Takes a billion years to search for items, add them and then select a substitute.

Only good thing customer service picked up relatively quickly.