Order Cancelled twice with no consequences nor explained

Good day, on 23rd March 2026 sixty60 order was cancelled twice having been picked up by same driver. When the 1st order was cancelled en route delivery, I contacted sixty60 call centre and spoke to a gentleman called Joshua, he noted that there was some discrepancy in loading my order and advised that he will request refund so that I can replace order. Spoke to another consultant Kelly who also noted some discrepancy in loading my order... whilst waiting for refund. Finally reordered and same driver was allocated to my order. Driver called just minutes minutes away and said that my GPS is taking him to "Galeshewe, yet Kunene street is in vergenoeg" and said he will call me back.ond you iv been ordering from 6 Sixty60 since last year with the same address!!!

Second order gets cancelled same as 1st order.

Both sixty60 consultants still note the discrepancy in the way the same driver handled my order. The last consultant, Kelly, even confirmed my address, I guess through Google maps, it was same address iv been using since 2025.

Issue was escalated to checkers new park manager who referred me to JB Pingo(delivery company manager) I assume their delivery constituent whom said he/she will address with the driver. To date mo feedback from either checkers New park nor JB delivery !!!

Imagine had I had baby formula on that order? Imagine I had essential items like meat, rice etc on that order that day for my diabetic Mom. We would've waited over 3 hours for both orders be cancelled and the store and delivery company take no responsibility???