No Feedback After Being Promised 48 Hours – Over a Month Later

I am extremely disappointed with the lack of communication from Checkers regarding my query about expanding the Sixty60 delivery coverage to my area.

Over a month ago, I was informed that my request had been escalated to the operational team and that I would receive feedback within 48 hours. However, it has now been more than a month with no update whatsoever.

If the request cannot be approved, I would appreciate honest feedback. What is concerning is being given a 48-hour turnaround time and then receiving no communication at all. This creates the impression that either the escalation was never processed or that the area I enquired about is simply not being considered.

Customers deserve transparency and timely communication. Even a negative response is better than no response.

I hope this review prompts a proper update and improved communication going forward.