RH
Richard H
1 reviews | Active since Nov 2014
11 Dec 2024, 10:15
New 6060 app is a disaster
New app is a disaster :( It is highly disappointing that the latest update to the app has been handled so badly. It is evident that it was launched with insufficient testing. I have been a 2-3 times a week user and an ardent fan but now find myself locked out and "I must wait 24 to 48 hours" for a fix. Having already wasted about 2 hours of my time with the call-centre trying to resolve the issue (unsuccessfully) frustrating doesn't come close to describing how I feel. If 6060 wasn't an important and useful part of my life I would have ditched it. Call-centre tells me that many customers are in the same boat.
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