LAST STRAW

Down to my last straw now. An item was not delivered. The bag is still intact so the driver could not have dropped it. Then your app need us to return the item, WHICH WE DID NOT F#@KING RECEIVE, before a credit can be passed? How low can you go Checkers? We've avoided 60 Sixty for a month because there ARE ALWAYS ISSUES. First time we order again and we're faced with problems. YOU ARE NOT KEEPING MY MONEY! EITHER DELIVER THE PRODUCT OR REFUND. This was the last time we'll utilize this service. We demand our R70 back in cash and then we will just delete the app. Cannot endure this frustration all the time and being gaslit by their responses when complaining unfortunately does not work on us.