Inferior quality fresh produce and wrong order

For the past two months I've been buying the fruit hamper with bananas, naartjies, papayas etc but you people have been delivering fruit that has gone bad. I ordered low fat milk last night and you delivered full cream milk. Are you people pushing you inferior fruits to unsuspecting online buyers? What then is the point of this if this service is so terrible? What kind of ghetto ass mess are you people running? I want fresh fruit whether I buy it online or from the store. Maybe you should indicate the fruit/veg grade on your app so that we that strive for quality can avoid it. Stop feeding us ******* and dirty nonsense.