DISSAPOINTED

I ORDERED AS PER NORMAL ON THE APP AND I NEVER HAD A PROBLEM BEFORE. THIS TIME 2 ITEMS WERE BROKEN AND ALL THEY DID WAS REFUND ME FOR THOSE 2 ITEMS. SO IN ORDER FOR ME TO GET THE ITEMS AGAIN, I WOULD NEED TO PAY DELIVERY FOR IT. FURTNERMORE, THE ITEMS WERE BROKEN, GLASS PIECES ON OTHER ITEMS AND I GOT CUT AND I GET A LOUSY REFUND FOR JUST THE 2 ITEMS. I LAID A COMPLAIN AND NOT EVEN AND APOLGY