Disgusting Service & Quality – Checkers60 (Table Bay Mall)

Disgusting Service & Quality – Checkers60 (Table Bay Mall)

Dear Checkers60 Team,

I am beyond frustrated with the disgraceful service and shockingly bad product quality I have received when ordering from Table Bay Mall Checkers via the Checkers60 app.

Here’s just a small sample of what I’ve had to deal with:

Grated cheese that’s literally green. Expired dog food—a health hazard. Hot dog rolls so rock solid frozen they might as well be bricks. Ordering a huge rump steak, only to receive one the size of a potato. And this is just the tip of the iceberg! It’s blatantly obvious that your pickers are deliberately selecting old, expired, and damaged goods for online customers, and frankly, it’s unacceptable.

To make things worse, when I report these issues through the app, instead of taking responsibility, I get blocked. So let me ask—is this your solution to complaints? Silencing customers instead of fixing your mess?

The entire point of online shopping is convenience. If I have to physically go to the store to fix your mistakes every time, then what exactly am I paying for? Your so-called "service" is an absolute failure.

I have sent photo proof of these issues, and yet Checkers60 has done nothing to rectify them. This is *****ulent, dishonest, and disgusting customer service. I demand an immediate response, a resolution, and an explanation as to why customers are being treated like this.

Fix this.

Expecting your urgent response.