1 reviews | Active since Jan 2014
Disappointed client
Disappointed at the service that I received, so Checker is now also trying to keep us as client interested in their promotions and sending store/ 60/60 promotions fine they got my attention. However, when I went on the app to my Suprise the items were not activated on my end, so I call the help line to get assistance. At first The Tania lady that I spoke to seem to not understand what she was saying but I really wanted clarity then I offered to send he that promotional leaflet that I received and "lightbulb" now she was able to see it on her end, questions are now ring on my end. I than asked her which store my 60/60 app was allocated to, she confirmed that I ask okay maybe it is store specific I looked at my leaflet and confirmed the store she than said no my store is not located for the deal. I was very patient with her cause I asked so many questions right and, in the end, we both concluded that the store that is able to delivery to my area has the promo that I wanted however that App has the items, but they are not activated for the promo. she then said that she was logging a call to have this resolve till to date no feedback has been received and the deal is still not active, and the promo ends today. Guess that they don't really care about the clients at all. call reference was not received as per conversation with Tania that I needed to call back and received a call reffence from Yvette who confirmed that they were still looking into the matter. I than called aging want to know what was happening an Enhle still confirmed that they were still looking into the matter and still no curtesy call was received on the feedback or the decision oncomes I guess my money is not good enough for them now.
