Delivery time slots and delivery notes not adhered to by RUDE drivers

Delivery slots on the app are by the hour vs they claim on their end it’s in 30 minutes interval.

My order was too early in relation to the time slot I asked for and added on delivery note and this is the second time in two weeks with the same incident.

In my area the last delivery changes between 18h00 and 19h00 and today it stopped at 18h00 so my reorder was too late as I first needed to wait for the delivery to get back to the store.

Overall checkers 60 delivery man can be very rude. Most are nice but there is a lot of incidents where they shout at me like it’s a favour and not a service I have paid for. The call centre wasn’t too helpful as they spent too long to excuse the driver behaviour in relation to my request. Checkers 60 will deliver after hours on weekends but during the week when I want the delay to serve me they want to meet the 60 minutes delivery even if it’s before my selected time slot.