CHECKERS SIXTY60 ***** YOUR MONEY!

On 26 October I placed two orders in the Checkers Sixty60 app. They were ***3405 (R1846.86) and ***3453 (R1454-34). The first order was delivered. The second order was not. I have contacted the Checkers Helpline at *** and logged the Ticket: *** and I was told "We have received feedback from the billing team that your order payment was unsuccessful. The payment was authorized and the funds were reserved, however the transaction was not complete". However, the funds were debited from my bank account and I have now had to log a dispute with the Bank to try and recover my funds. Checkers Sixty60 ***** your money. I WILL NEVER USE THEM AGAIN! I see that there are other reviews with the same issue. I will go back to using Woolworths.