B
Bianca

1 reviews | Active since Oct 2024

03 Jan 2025, 12:40

Checkers Sixty60 Fairlands Walk store.

Since the start of December 2024, I have had an issue with almost every order that I have recieved from Checkers Sixty60 from the Fairlands Walk Checkers store. I am not sure whether the issue lies with the Checkers Fairlands Walk store or with the Sixty60 service but every time I order there seems to be an issue. I have also sent multiple emails to Sixty60 support and every time I am simply told to request a refund but nothing is actually done to improve the service or quality of the products I recieve to the point where I no longer want to use the service at all. Examples of product issues include that I recieved completely defrosted frozen blueberries and had to discard them as they cannot be refrozen, I received chicken thats packaging was broken and had leaked over all other groceries in the same packet to the point where the brown papper packet was broken due to the water from the chicken, I never recieved bavaria when ordering even though it said it was delivered, I recieved foul smelling braai meat. On each of these occasions it was a different order on a different day so its a recurring problem. Although I was refunded for the problem items that I reported, nothing is being done, despite my emails, to address the problem. Therefore, in future I no longer want to make use of the sixty60 service or shop at Checkers Fairlands Walk because im not sure where the problem lies. I am very disappointed because previously in 2023 I used the Sixty60 service from the same Checkers and never had any issues.

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