Checkers Sixty60 – Extremely Disappointed with Service

I am deeply unhappy with the service I received from Checkers Sixty60. On 24 February 2026, I purchased a 70‑inch TV that was advertised online for R5,999.00. When the TV was delivered, it arrived broken. I immediately logged a call and was assisted by a gentleman named Brandon from Sixty60 customer service. He was professional and did his part to help, and I appreciate the way he handled my complaint. However, my biggest problem is that today is 06 March 2026, and the TV has still not been collected from my home for repairs or replacement. I call every day, only to be told that they are still “waiting for the buyer to call me.” This back‑and‑forth has become completely unacceptable. The service I’ve received from Checkers Sixty60 has been frustrating, slow, and disappointing. No customer should have to go through this. Please come collect your broken TV and replace it with a new one. I bought it because I’m in need, and this delay is causing unnecessary inconvenience.