Checkers- Resevoir hills mall

I used checkerssixty60 to purchase from checkers in reservoir hills and I never received my order. The app erroneously said that the driver was at the door, when no one was there and then I was asked to rate the driver and the items. No items received. This was an order of R400, not a small amount of money. This is the most upsetting and pathetic service ever. I want my money with interest actually