Checkers 60

I order on a regular basis and so do my children, but I want to know why if we order fresh vegetables or fruits we always get the not so fresh ones , today again I ordered onions and there was 4 in the bag rotten why why why would someone pick, pack and send it because when I opened the bag I smelled something is off and I can't fight with the driver as he is not the packer, I ordered coriander it's was so bad I had to discard it , I want to know do you just grab because you want send it asap and don't care what it looks like because we are not there , because i was in a store once we're the lady with a trolley was packing order stuff and the way she handled the food was not good o asked her and she said we have to work very fast,