Blocked account for claiming on poor quality

Utterly poor claim policy whereby a customer has the account blocked for claiming on poor quality products delivered especially bakery and perishables. Items delivered are either stale, dry or on the best before date. Instead of dealing with the stores that provided the poor quality items, checkers sixty60 blocks your account should you decide to claim for a refund even if you had wallet credits and your money is not refunded thereafter. In other words a customer is forced to accept disgraceful quality or alternatively you will have your account blocked for speaking up.