US
Ursula S

1 reviews | Active since Jul 2020

23 Nov 2025, 19:16

Bad service and *********** staff.

I ordered my 1st order with Checkers sixty60 today on their black Friday catalogue and was extreemly dissapointed. I will not use them again. When I placed my order, knowing I would not be home on Sunday afternoon, I booked delivery for between 5pm & 6pm. The deliver guy called me at 4.04pm to say he was at my door. I told him he was too early as I was about 10 to 15 mins away. He left and cancelled my order. I called customer care to enquire why he came so early and they just apologised for the branches mistake and advised that I would have a credit in my wallet within an hour to use to repurchase the items. Its over 3 hours later and no credit in my wallet. Calling customer care again to enquire they inform me that the driver is not back and only he can release the credit once he takes all the items back eventually. The Black Friday specials are only available today to purchase at those prices so unless I pay again for the whole order out of my pocket again I will lose the discounts. To hell with them and their *********** staff they won't get another cent from me and can keep their discounts.

0
Replies (0)