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hayidakisc H

1 reviews | Active since Mar 2017

27 Nov 2024, 15:48

Additional funds taken that were not invoiced for.

Ticket: *** ] Discrepancy in invoice I have generally been very happy with the convenience of 60/60, but when you get your invoice at check out and agree to the amount payable, then surely it's not fair to deduct an additional amount later? SAME items, NO extras NOR replacement items. Numerous e-mails to help desk, received same excuse, basically brushed me off. Team leader called me, would not understand from customer side, invoices were sent as proof of my checkout amount due. Checkers needs to be accountable and accept responsibility for their mistake, I have explained this in detail and the response received from Checkers is dismal to say the least. Additional R900 was taken from my account, which did not reflect on the invoice.

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