Your store managers behavior is disheartening!!!

Checkers Liquor Selcourt manager Nhlanhla is chasing your customers away.

I went into the store to buy Jonny Walker black, on the shelves I could see that there was a lot of gift pack instead of a single bottles I went to the counter to ask where is one without the gift hoping it will be a cheaper version, the manager Nhlanhla was called to assist me

Firstly: he gave one look and didn't even utter a single word not even a "Hi" points the bottle and moves on walking out of the store

To my surprise after paying the bottle is the same price as the gift pack, why didn't Nhlanhla advise me of the promotion I'm still wondering even now.

After realizing this I decided to go back and exchange the bottle for the gift pack, guess what Nhlanhla has since went out of the store didn't tell anyone where he went and no one knows where he is, I told them when I was coming back in he was walking with a guy i suspect a friend since he was not wearing uniform, towards the ice shop at the opposite end of the complex, they tried calling him since no one else in the store could do an exchange he did not answer. The lady advised me to wait for him hoping he would be prompt by the call and rush back to the store

Secondly: After waiting for something like 15mins Nhlanhla walks in, the lady at the counter advised him that I've been waiting for him for an exchange, again he gives me that one look no apology whatsoever again doesn't even utter one word, in no hurry he goes to the counter does whatever he has to do does did not even say a word to his colleague that she can assist me now and moves away without even looking at me or his colleague, the expression in his colleague's face said it all that this is what the usually face with this guy.

I was left very disheartened about this treatment from Nhlanhla so much that I'm thinking that maybe I shouldn't have gone to your store but went to your nearby competitor Spar Tops. I didn't expect such treatment from someone who should be the number one person encouraging customers to come back, instead he is the one pushing your customers away to not come back there, or maybe its my money he didn't think it's worthy of your store?