1 reviews | Active since Apr 2009
Your service sucks!!!!!
As I write this complaint, iv been standing in your store for over 30 minutes just for a simple computicket query. Needless to say that the cashier was not warm or welcoming in anyway.... She called the \Supervisor"who could give a rats foot about acknowledging me let alone apologising for the wait. She was too busy shouting at her cellphone provider bcoz she wants to cancel her 5 contracts.... Without even doing what she was called for which was to authorise my refund simply walked away... Only for the cashier to restart the whole transaction n once again I had to wait!!!!! Meaning what shouldve bn a 10/15 query turned into more than 40 minutes of waiting. The cashier called Charmaine yet again who this time around was on the phone with someone else complaining about the service she received... And yet again no greeting or acknowledgement just punched in her auth number and walked away... So Checkers help me understand what is Better and Better about your atrocious service that I received this morning? """
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Hyper Sandton.
As a customer driven business, Checkers understands the importance of providing customers with good service. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Hyper Sandton.
As a customer driven business, Checkers understands the importance of providing customers with good service. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations