Yes I will complain about a R10!

<p>I have the Checkers app on my phone and before deciding which shop to drive to, I thought I'd consult the app and make my choice from there. The app got me to Checkers Protea Heights alright, but what an ordeal - embarrassing experience and such a waste of time!! The app had a baby blanket - 75 x 100cm (assorted), thinking I could dash in and out in a hurry, the blankets weren't even in the baby isle but rather with the toilet paper. After waiting for ages for someone to show me where it was, I looked for the 75 x 100 fleecy blanket as the app stated and headed to the till. The wi code didn't work, entering my cellphone number didn't work (not that the teller or the manager, knew how the app worked and which option to select). Jacqueline Pedro, the manager on duty kept telling me it's the wrong blanket, let me wait at the till for atleast 10 minutes while she went to fetch a range of blankets, all 75 x 100 fleece that did not work with the code to receive the R10 discount. She told me its not her fault and that they were just told to tell the customer its not the right item if the code doesnt work, obviously offering no reconcile to the situation until I got heated with a queue of atleast 5 other customers behind me, an hour before closing. Yes I could afford to pay the extra R10 I expected to receive as a discount, but what about all the people that just accept this false advertising! It's about the principle, and it seems neither the staff nor the manages as the Protea Heights store have this. It was embarrassing having to argue and fight and get upset over a R10!!!! Disgusting customer service experience that will have me boycott Checkers and their useless app!!!!</p>