Worst shopping experience

I purchased a few goods on sale as I was paying for the items each sale item had to be punched in twice by the manager and the cashier instead of it taking 5 minutes to pay it took me like 20 minutes and as a result I was rushing to the hospital to visit my husband...my daughter decided to rush to the car while I was finalising the payment. As she tried to go out the security needed to see her slip and refuse to let her out not realising shewas waiting I rushed to the car n then got a call from my daughter that she was not allowed to go out I rushed back and the security didn't even check my slip...after I unpacked all the goods at home the sale items were damaged...checkers should throw away their damaged goods or rather give it for charity this is the worst shopping experience I ever had in my life...never again checkers Alberton