worst service ever

ABsolutely pathetic.

I placed an order a 2pm for lucnh and supper groceries. Time of delivery was 6pm -- which i thougt was late, but accepted.

I received a message at 6.30pm with checkers declining and cancelling my delivery -- 4.5 hours later.

If you couldnt deliver, why did you accept -- i could have sent to the damn store or even ordered from Pick n Pay --- How can you advertise a service for 60minutes -- not deliver and cancel 4.5 hours later. You really put me in such a difficult position last night as i have 2 young children -- who were waiting for their order -- and lunch goodies for today!!

I EVEN CALLED YOUR CALL CENTRE AND WAS ON HOLD FOR OVER 30 MINUTES

WORST SERVICE EVER !!!!!!!