AN
Amukelani N

1 reviews | Active since Dec 2020

05 Jul 2021, 18:35

Worst customer service from the door tool the tills

The worst customer service experience I've ever had at any checkers company.

I went to east gate checkers Hyper, from the door the attitude of the workers there is trash.

We got to the till the lady PRECIOUS NDUNYANE was at the till, tried to greet her 3 times and she said nothing. My one item Could not scan and she just put it aside, then the lady that was packing our stuff mixed washing items with Food! We noticed that when we got home that she mixed bathroom stuff with tomatoes and other foods, such shouldn't be tolerated. I even took a video when I got home.

My Xtra (savings card) was declined instead of her asking for my ID she just gave it to me and told me "it's not going through" with bad energy.

Then we went to get an Apple gift card, they said it's only cash and didn't want to help me do a cash back???.

I shop at checkers pretty much everywhere around Gauteng but this is the worst customer service ever.

GET YOUR PEOPLE TRAINED OR YOU'LL LOSE A LOT OF LOYAL CUSTOMERS!!!

0
Replies (0)