Wonderment for excellent customer service

I opened two fresh produce items I'd purchased the same day, to find both were covered in mould. I contacted them via Twitter and had a response within a very short time. The following morning I received a phone call from them - before 8am! They promised a voucher as refund which I would receive on the Monday morning and true to their word, the voucher details were received by SMS before 08:30 that morning. Makes shopping there very