HP
Herman P

1 reviews | Active since Feb 2015

10 Mar 2015, 15:04

why???

Why do you have a bakery? If at 12:30 you don't even have fresh pies, and the few that's in the display oven is burnt and dry? I thought I'm going to break my teeth! And then the tell me, that they're not going to make more pies. And as I said, it wasn't even 1 O clock yet? I wish I could upload pictures, because I took pictures of this. And of the cheese, that is so dried out. You can't even melt it to use it. Please, could some one who cares, actually go and see if they could fix the problem? Maybe if there was a manager on the floor, or even a supervisor. It would be different! But NO, they'd rather sit in their office and do nothing. Please. Do something about this.

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply10 Mar 2015, 16:07
Official
Hello Harry86@Z,

On behalf of the Checkers supermarket chain, I would like to apologise your bad experience at Checkers Brits Mall.

As a customer driven business, Checkers realises the importance of offering quality products and superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We understand that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.

Kind regards
Devon Currie
Customer relations

Best regards,