What ****ing kind of service are you rendering

To say that iam upset is an understatement iam beyond ****ing ****ed yesterday I was at your store in southgate mall to ourchase a few items only to find that I bought items that are not supposed to be on your shelves, I bought a milk tart of which sell by date was the 29th of September and yesterday was the 30th and unfortunately I had load shedding in my area I couldn't even see that the 5lt namaqua wine that I purchased was tied with a selotape what ****ery is this though iam one irate customer as it is