UG
Ursula G
1 reviews | Active since Apr 2014
08 May 2015, 22:49
WHAT A DISGRACE
Sometime during April month, i came to the above store to purchase medication. We as a family often purchase our medication there. What a very disgusting attitude from the two ladies behind the counter. i asked a couple of very relevant questions about the expiry date of the medication, and it was like they were offended? why. I wasnt rude or disrespectful or anything as poor as their service and attitude. People like that should never interact with people, maybe they should be counting tablets in the back room ?? i hope it does not happen again or to any other customers !!!
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Checkers & Checkers Hypers's replyOfficial
12 May 2015, 09:04Hello ursula gelderblo,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience when visiting MediRite Century City.
As a customer driven business, Checkers understands the importance of providing customers with good service and in the interest thereof, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience when visiting MediRite Century City.
As a customer driven business, Checkers understands the importance of providing customers with good service and in the interest thereof, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply12 May 2015, 09:04
Official
Hello ursula gelderblo,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience when visiting MediRite Century City.
As a customer driven business, Checkers understands the importance of providing customers with good service and in the interest thereof, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience when visiting MediRite Century City.
As a customer driven business, Checkers understands the importance of providing customers with good service and in the interest thereof, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations