1 reviews | Active since Dec 2015
What a complete ****show App, and the call center is Lies, more Lies and more Lies
On Sunday the 19th of July 2020, I placed an order using the Checkers Sixty60 app, within seconds of the money being deducted from my bank account, I get a Transaction Failed from the Checkers Sixty60 App.
At this point I contact the App call center 0800 number 10;42am, I am assured by their call center lady who's name I will not mention on this review, that I have nothing to worry about there is a App "Gateway" problem and this will be sorted out within the hour. I then mention that 1 hour is almost 12pm by which time all orders all stopped etc Again I am reassured that I should not worry, the order will be processed and delivered, that this lady will contact me before the hour is up and confirm that the order is being processed.
At 11:21am I make a second call on hold for 13+ minutes and again I am reassured that I have nothing to fear, my orders will be processed and delivered and again I get advised that I will be contacted before 12pm with evidence that all is OK.
At 13:12 after 22mins on Hold - Gave up that call
At 13:23 I called (while the other call was still on hold) and only had to hold on for +- 7mins, this time I get told that my orders are cancelled and my money will be credited back to my account.
So from lie to lie to lie, I have wasted 3,5 hours believeing that Checkers will look after me and my orders, how wrong I was.
This was my first and will definitely be the very last time I ever Use the Sixty60 app, once my money has been credited, this app will be deleted.
For anyone who is thinking of downloading the Checkers Sixty60... DON'T, you will waste your time, lose money and get **** to.
