wB
wayne B

1 reviews | Active since Apr 2009

17 Mar 2015, 18:11

Weevils in Pasta.....2nd time!

This is the second time in two or three month period that I have had to return two pasta packets to the store due to weevils.<br> The inconvenience, waste of petrol (pasta was needed for that evening so I had to go back) and my time, only to receive a 'oh dear' attitude and \sorry".<br> <br> Then lets not get the general attitude of staff...<br> <br> Sadly"

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply18 Mar 2015, 09:55
Official
Hello bezzie,

Thank you for taking the time to contact the Checkers supermarket chain.

We are sorry to hear of your disappointment with the pasta you purchased and the manner in which your concerns were addressed when reporting the matter. As a customer driven business, Checkers understands the importance of providing quality products and good service in a customer-friendly environment. Therefore the details of your experience will be brought under the attention of Divisional Management for immediate investigation.

One of our representatives will be in contact with you shortly to obtain further information.

Kind regards
Devon Currie
Customer Relations