1 reviews | Active since Dec 2012
WARNING!!DISHONEST SALES TACTICS ON MEAT!
I am absolutely disgusted with Checkers Sales tactics. It is the most Dishonest thing that I have ever encountered in a shop. On our way to a lovely Sun City Holiday we decided to stop off at the Waterfall Mall(Checkers) to pick up a couple of supplies for the weekend. I bought a R150 pack of A graded Lamb Chops with 6 deliciously looking chops displayed at the top, so logically there should be another 5 or 6 at the bottom right. 1 Day later we open the pack to start braaing them, I grab 2 out of the packet just to find that the entire bottom of the pack cleverly and dishonestly concealed is pieces of fat and bone!!! They filled the whole thing with fat and bone, put 6 delicious looking Lamb Chops over it and soled it. Cleverly labeling it as a lamb pack and disguising(dishonestly and cleverly) all the fat and bone (60% of the pack)with Lamb Chops so that you can not see it!! DISHONEST!! You have just lost a loyal customer. I took photos of it and will be posting it on Facebook and Twitter if I do not get a call from Checkers before COB Friday 10 Apr.
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Lamb chops you purchased at Checkers Waterfall Corner.
As a customer driven business, Checkers understands the importance of providing quality products. Therefore, the report of your experience will be brought under the attention of Divisional Management for immediate investigation.
One of our representatives will be in contact with you shortly in order to gather further information and assist you further.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Lamb chops you purchased at Checkers Waterfall Corner.
As a customer driven business, Checkers understands the importance of providing quality products. Therefore, the report of your experience will be brought under the attention of Divisional Management for immediate investigation.
One of our representatives will be in contact with you shortly in order to gather further information and assist you further.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations