NM
Nobuntu M
1 reviews | Active since Feb 2015
05 Mar 2015, 22:15
waiting for a response
I bought Wellington balsamic vinegar on the 24/02 /2015 and its expiry date is 10/2014. I called them the same day and the lady on the phone said she does not know what to do as l leave far away from Mtata. She assured me that one of the managers will call me as soon as they come back from lunch. I gave her both my numbers asked if she has taken my name down she said they will ask for the person who was complaining about the viniger none the less l gave her my name<br> I am still waiting for the call.
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Checkers & Checkers Hypers's replyOfficial
06 Mar 2015, 17:39Hello Nobuntuyolisa,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Wellington Balsamic Vinegar and manner in which your concerns were handled.
As a customer driven business, Checkers understands the importance of providing superior service and quality products. Therefore the details of your concerns will be escalated to Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Wellington Balsamic Vinegar and manner in which your concerns were handled.
As a customer driven business, Checkers understands the importance of providing superior service and quality products. Therefore the details of your concerns will be escalated to Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply06 Mar 2015, 17:39
Official
Hello Nobuntuyolisa,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Wellington Balsamic Vinegar and manner in which your concerns were handled.
As a customer driven business, Checkers understands the importance of providing superior service and quality products. Therefore the details of your concerns will be escalated to Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Wellington Balsamic Vinegar and manner in which your concerns were handled.
As a customer driven business, Checkers understands the importance of providing superior service and quality products. Therefore the details of your concerns will be escalated to Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations