1 reviews | Active since Dec 2012
Video Recording
<br> It is great sadness and disappointment that I am pushed to write this complains. In my entire life as a customer i have never been so humiliated and stripped naked of my dignity and pride. What i witnessed and experience as a long standing customer at Checkers has left me with a bitter sour taste in my mouth. It's even difficult to type this complaint as i have to relive the experience, well let me compose myself. <br> On the 02 March 2015 round about 10H00 am I gone to Checkers Grey Owl to buy some Cake. When i got to the shop at the Baker. It seems like all the staff working there were available. I asked them if the Cake were fresh to be sold, and all of them said \"Yes all the Cake were delivered the same morning"\""\"". I asked the same question over and over again and the answer was still the same. The cake was fresh and had just been delivered. I then reach for the cake. Only to find that the expiry date was for the 01 March 2015. I showed them the cake"
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience and the manner in which you were treated by staff at the bakery department. As a customer driven business, Checkers understands the importance of providing customers with good service. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience and the manner in which you were treated by staff at the bakery department. As a customer driven business, Checkers understands the importance of providing customers with good service. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations