Very professional dealing with customer complaint

On Monday 15 August 2022 I submitted a complaint on the Checkers website regarding some poor-quality garlic I had purchased from a store a week earlier. On Tuesday 16 August 2022 I received a call apologizing for the poor quality and within an hour I had been issued a voucher for the value of the purchase. I received another call to confirm that I had indeed received the SMS voucher. I later received a missed call from the actual store in question, presumably also to apologize and follow up. A very professional response to a customer complaint. Well done Checkers! Any business can make a mistake. The difference is how the business makes it right!