Very good service after receiving bad products.

I hereby wish to thank the Western Cape Regional Butchery Manager (unfortunately his name slipped my mind) for his great assistance after I had a problem with the butchery at Langverwacht Checkers.<br> <br> I bought two pork fillets on Monday, February 9th, and after getting home I discovered both fillets were spoiled and had a very bad smell. I phoned the store, and spoke to a replacement butchery manager. I informed him of the problem, and said I'm not willing to drive back to the store for replacement fillets, seeing as I will probably receive more rotten food. I asked him to please bring me replacements. I wasn't phoned back again that day...<br> <br> The following afternoon I received a phone call from the store manager, to whom I explained my dismay with their lack of willingness to assist me. She said she will have the Regional Butchery Manager contact me. Within 5 minutes I was contacted, apologized to dearly, and he asked if he could bring me some replacement meat products immediately. I had to go to the store still, so I asked if I could pick it up at the store.<br> <br> I was then very surprised to find 2 very large steaks and some lamb chops at the store.<br> <br> A great thanks for your assistance!!