Very disappointing service

Very disappointed in the unprofessional service I have recieved from Sixty60. I have ordered multiple times to my address and did so again today, I revieved a call from the Sixty60 call centre advising me the Written address (Eskom Zimbane) differed from the location pin (Which was Leeds and Wesley road in a totally different area) My order was cancelled and I then called the call centre again and was told the driver was at my addess- I was outside the whole time and not one bike showed up, and I wasn't called by said driver despite sending him a message informing him to call me when he's at my location. The conflicting stories from the 2 checkers associates and the lack of communication is honestly frustrating. The feedback was also less than satisfactory stating that I won't be refunded the delivery fee. This will be the last time I use this service- I will rather use PicknPay or Woolworths and I advise other customers to also exercise caution when utilizing the checkers platform. They will make a mistake and blame you for it.