Very bad service at till 12 by Tebogo Motjopane

As I was waiting to pay at till #11 on the evening of 02 June 2015, the cashier just turned around and started talking to her colleagues. After a minute or two I asked her what was the problem. She turned and rolled her eyes told me there was no problem and continued talking while I stood there. To which I responded that I cant just stand there not knowing what is happening can she please fill me in and it was downhill from there. She just decided to reprimand me for asking her cause she is doing her job, I remained cool and told her there is no need to get angry as her client I just wanted an explanation. The assistant manager came and I told her the problem but she too the matter very lightly. When she asked the cashier to apologise, she flatly refused until the assistant manager forced her. That cashier was very rude!