1 reviews | Active since Dec 2020
Very bad service.
On Thursday 2021-06-03 after noon I was at checkers in Helderberg just over Somerset Mall to do my grocery shopping. I queued on teller No13 when I was about to pay for my things the Till frozen and we waited round about 20min and it did not want to work anymore .The cashier called a Branch Manager to fix it and he couldn't fix it and he just looked at me and he went back to where he was standing And I was told to go to another Till , I had to pack back all my things and go queue again to Teller 15 for another 20min.When I arrived there the was a white lady with a big trolley and same thing happened when she had to pay the Till froze and we waited for approximately 45 minutes for the till to be work again and when it finally worked she wanted 2gig of vodacom Data and that till didn't not have anything because apparently the system was offline.To my suprise the same manager came and took the lady to help her on another till kiosk/of coffee shop till something that he failed to for when same thing happened to me and they did not even apologized for that they just told me to go to another till, I dont know whether is it because am black because they assisted one of their own people.
