Utterly disgusted!

Urgent Complaint – Expired/Off Chicken Product

Dear Checkers Lambton,

I am writing to formally lodge a complaint regarding a recent purchase I made at Checkers Lambton. I purchased Festive Fresh Chicken Wings from your store, with an expiry date clearly marked as 26/08/2025. However, upon opening the package, I immediately noticed a strong foul smell, and the chicken was clearly off and not suitable for consumption.

This is extremely concerning as it poses a serious health risk to consumers. I take food safety very seriously, and it is disappointing to find such a product being sold under your brand.

I kindly request that you:

Investigate this matter urgently to ensure such products do not reach other customers.

Provide me with feedback on the outcome of your investigation.

Advise me on the process for receiving a refund or replacement.

Please find the details below:

Product: Festive Fresh Chicken Wings

Expiry Date: 26 August 2025

Date of Purchase: 22/08/2025

Store: Checkers Lambton

I trust that you will treat this complaint with the seriousness it deserves.