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Neel N

1 reviews | Active since Mar 2009

12 Sept 2020, 17:37

Unsafe at checkers Fourways mall

Dear Checkers management, with the recent incidents relating to clicks I think you need to train your staff how to treat and speak to customers. I was just at your Fourways mall store. A toy was miss priced for R49.99 instead of the R149 pricing. The packer came with me to the shelf to see how it was. When she told the manager he came to the till and started telling me about stock taking. I explained that i understand that but the sticker should have been removed. He further told me that's a head office problem and that i must look at the barcode. I told him that people don't look at barcodes when they buy. They see an item and the price thats it. It's unreasonable to be asking people to check a barcode. He then started getting abrupt and telling me that he is a customer too and he chrckw barcodes, eventually he told me to shut up and at 1 point he even came up to me like he wanted to assault me. Please go and view the video footage. There is a camera right there as it was Outside the managers office. This man didn't care. At the end he even asked me why I'm still talking and told me I should get out. HOW DOES A MANAGER SPEAK TO A CUSTOMER LIKE THIS. I want the video footage so i can take this to social media as clearly your manager didn't care about his actions in front of other customers and my 2 year old child. I will also take this complaint further to the complaints commision and the consumer goods council

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