Unfriendly staff

I'm writing this complaint on behalf of my father. He is elderly man whom resides in the bergvliet/meadowridge area. He has been shopping at Checkers - Park 'n Shop for as long as it has been open. (He has lived in the area for more than 20 years) <br> Every time I'm in his company he complains about the bad attitude of the staff - especially the till operators. It is not in his kind nature to complain and usually sweeps things under the rug The other day he told me that he had complained to the manager a while back about the unfriendly service and the manager responded with \oh