PG
Patricia G
1 reviews | Active since Jun 2012
23 Apr 2015, 18:35
Unfair service
While waiting in line to play the lotto with another person behind me there was only one cashier at the money desk when there was supposed to be two waiting patiently,the cashier was assisting people prior to me waiting at the counter with tickets a lady came after us and was not waiting for long the manager Abel ran to the counter to help the lady being a manager he was supposed to assist the person standing at the counter first which he did not do.This is not acceptable what was the difference was it that the that needed to helped first more whiter then everyone else.
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Checkers & Checkers Hypers's replyOfficial
24 Apr 2015, 15:27Hello Patricia20,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Columbine Square.
As a customer driven business, Checkers recognises the importance of providing a customers with good service. Therefore, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. It is only with the help of concerned customers such as yourself that we are better able to continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Columbine Square.
As a customer driven business, Checkers recognises the importance of providing a customers with good service. Therefore, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. It is only with the help of concerned customers such as yourself that we are better able to continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply24 Apr 2015, 15:27
Official
Hello Patricia20,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Columbine Square.
As a customer driven business, Checkers recognises the importance of providing a customers with good service. Therefore, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. It is only with the help of concerned customers such as yourself that we are better able to continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Columbine Square.
As a customer driven business, Checkers recognises the importance of providing a customers with good service. Therefore, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. It is only with the help of concerned customers such as yourself that we are better able to continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations